{"id":1477,"date":"2022-09-05T11:25:19","date_gmt":"2022-09-05T09:25:19","guid":{"rendered":"https:\/\/muzejiluzija.com\/faq\/"},"modified":"2025-06-03T10:21:06","modified_gmt":"2025-06-03T08:21:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/muzejiluzija.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n<header id=\"navigation\" class=\"navigation   show\">\n\n  \n<div class=\"nav-bar c header--transparent desktop\">\n\n  <div class=\"nav-bar__left\">\n    <a href=\"https:\/\/muzejiluzija.com\/en\/\" aria-label=\"Museum of Illusions Zagreb\" data-home=\"true\" class=\"logo js-close-menu\">\n      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/muzejiluzija.com\/wp-content\/uploads\/2023\/08\/MOI_Zagreb_logo_white__horizontal-1.png\" rel=\"preload\" width=\"1\" height=\"1\" alt=\"moi_zagreb_logo_white__horizontal 1\">\n    <\/a>\n\n    <div class=\"show desktop\">\n          <nav class=\"mega-menu\" >\n      <ul>\n        \n<li >\n      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posjete<\/span>\n    <\/a>\n  \n  \n<\/li>      <\/ul>\n    <\/nav>\n  \n\n        <nav class=\"sub-menu\" >\n      <ul>\n        \n<li >\n      <a href=\"https:\/\/muzejiluzija.com\/o-nama\/\" class=\"js-close-menu\" aria-label=\"O nama\">\n              <span>O nama<\/span>\n    <\/a>\n  \n  \n<\/li>\n<li >\n      <a href=\"https:\/\/muzejiluzija.com\/blog\/\" class=\"js-close-menu\" aria-label=\"Blog\">\n              <span>Blog<\/span>\n    <\/a>\n  \n  \n<\/li>\n<li >\n      <a href=\"https:\/\/muzejiluzija.com\/mozgalice-i-suveniri\/\" class=\"js-close-menu\" aria-label=\"Mozgalice i muzejski suveniri\">\n              <span>Mozgalice i muzejski suveniri<\/span>\n    <\/a>\n  \n  \n<\/li>      <\/ul>\n    <\/nav>\n  \n  <\/div>\n<\/div>\n\n<\/header>\n\n\n<section class=\"cover smaller center\">\n  <div class=\"c\">\n    \n          <div class=\"headline h3 uppercase\">\n                <h3 class=\"title h3\">\n          FAQ        <\/h3>\n      <\/div>\n    \n          <\/div>\n<\/section>\n\n\n\n<section class=\"faq\">\n  <div class=\"c\">\n        \n    <ul class=\"accordion text-content\">\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">How can I purchase tickets?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>Tickets can be purchased at the Museum, or through the GetYourGuide, Tripadvisor and Viator websites.<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Can I purchase tickets at the door?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>Yes, we accept both cash and card payments.<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Is there parking?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>There is no parking affiliated with the museum but visitors arriving by car can use Ilica Park&#8217;s parking garage (Ilica 45) or public parking in the area.<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">What are the closest public transits?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>Visitors traveling by tram can exit at Frankopanska station. MOI Zagreb is just a 5 minute walk from the station. If you want to go by foot, MOI Zagreb is about ten minutes away from the main square (Ban Jela\u010di\u0107 square).<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">How long does it take to go through the museum?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>The experience should typically last between 45 and 90 minutes, but there is no time limit for your visit!<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Is the museum wheelchair accessible?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>No, the museum is unfortunately not wheelchair accessible.<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Are food\/ drinks allowed in the museum?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>No, food and drinks are not allowed in the museum.<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n                              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Do young children need a ticket?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n                        <div class=\"content\">\n              <p>Tickets are not required for children who are ages five and younger. They can enter MOI for free!<\/p>\n                          <\/div>\n          <\/div>\n        <\/li>\n          <\/ul>\n  <\/div>\n<\/section>\n\n\n\n              <ul class=\"mobile-menu\">\n                  <li>\n            <a href=\"https:\/\/museumofillusionszagreb.ticket.io\/XZA3c97v\/?cryptedId=XZA3c97v&amp;lang=en\" target=\"_blank\" rel=\"noopener\">\n              <span><svg class=\"icon ticket\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 25 25\">\n  <path fill=\"#fff\" d=\"m23.05 9.026-2-2.002a.907.907 0 0 0-1.225-.045 1.398 1.398 0 0 1-1.891-.073 1.398 1.398 0 0 1-.073-1.89.908.908 0 0 0-.045-1.225l-2.004-2.004a.903.903 0 0 0-1.276 0l-3.191 3.191a1.809 1.809 0 0 0-.435.703.35.35 0 0 1-.219.22 1.805 1.805 0 0 0-.703.434l-8.184 8.184a.903.903 0 0 0 0 1.276l2.004 2.002a.907.907 0 0 0 1.225.045 1.392 1.392 0 0 1 1.964 1.964.907.907 0 0 0 .045 1.225l2.002 2.002a.903.903 0 0 0 1.276 0l8.184-8.184c.197-.198.346-.438.435-.703a.35.35 0 0 1 .22-.22c.264-.088.505-.237.702-.434l3.191-3.191a.904.904 0 0 0 0-1.275ZM12.69 7.681a.725.725 0 0 1-1.026 0l-.522-.522a.726.726 0 0 1 1.026-1.026l.522.522a.726.726 0 0 1 0 1.026Zm1.997 1.996a.726.726 0 0 1-1.027 0l-.499-.499a.725.725 0 0 1 .792-1.184.72.72 0 0 1 .235.158l.499.499a.728.728 0 0 1 0 1.028v-.002Zm1.996 1.997a.724.724 0 0 1-1.027 0l-.499-.5a.726.726 0 0 1 1.027-1.026l.499.5a.724.724 0 0 1 .002 1.028l-.002-.002Zm2.015 2.02a.726.726 0 0 1-1.026 0l-.52-.522a.725.725 0 1 1 1.03-1.024l.519.522a.726.726 0 0 1 0 1.026l-.003-.002Z\"><\/path>\n<\/svg>\n<\/span>\n              <span>Buy tickets <\/span>\n            <\/a>\n          <\/li>\n                          <li>\n            <a href=\"\/en\/contact-us\">\n              <span><svg class=\"icon pin\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 28 28\">\n  <g clip-path=\"url(#pin)\">\n    <path fill=\"#fff\" d=\"M13.5 4a7.135 7.135 0 0 0-7.125 7.125c0 5.115 6.638 11.522 6.92 11.792a.294.294 0 0 0 .41 0c.282-.27 6.92-6.677 6.92-11.792A7.135 7.135 0 0 0 13.5 4Zm0 10.39a3.266 3.266 0 1 1 0-6.53 3.266 3.266 0 0 1 0 6.53Z\"><\/path>\n  <\/g>\n  <defs>\n    <clipPath id=\"pin\">\n      <path fill=\"#fff\" d=\"M0 0h19v19H0z\" transform=\"translate(4 4)\"><\/path>\n    <\/clipPath>\n  <\/defs>\n<\/svg><\/span>\n              <span>Contact <\/span>\n            <\/a>\n          <\/li>\n              <\/ul>\n      \n\n<footer id=\"footer\" class=\"footer\">\n    <div id=\"footer-menu\" class=\"footer-menu\">\n  <div class=\"c\">\n    <div class=\"footer-menu__left\">\n      <div class=\"logo\">\n        <a href=\"\/\" aria-label=\"Museum of Illusions Zagreb\">\n          <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/muzejiluzija.com\/wp-content\/uploads\/2023\/08\/MOI_Zagreb_logo_white__horizontal-1.png\" width=\"1\" height=\"1\" alt=\"moi_zagreb_logo_white__horizontal 1\">\n        <\/a>\n      <\/div>\n      <p class=\"small\">Enter the fascinating world of illusions where nothing is ever quite as it seems. Visit us at Museum of Illusions Zagreb and experience the unbelievable!<\/p>\n      <ul class=\"contact-info\">\n        <li><a href=\"https:\/\/goo.gl\/maps\/AyX3ZjLRGTSUjRgB6?coh=178572&amp;entry=tt\" target=\"_blank\" rel=\"nofollow noopener\" class=\"ll ll--g tiny\">Ilica 72, 10000, Zagreb, Croatia<\/a><\/li>\n        <li><a href=\"mailto:info@muzejiluzija.hr\" target=\"_blank\" rel=\"noreferrer\" class=\"ll ll--g tiny\">info@muzejiluzija.hr<\/a><\/li>\n                          <li><a href=\"tel: 385958787107\" target=\"_blank\" rel=\"noreferrer\"\n          class=\"ll ll--g tiny phone\">385958787107<\/a><\/li>\n                      <\/ul>\n      <p class=\"h6\">INFO<\/p>\n      <ul class=\"social\">\n                  <li><a href=\"https:\/\/www.instagram.com\/muzej_iluzija\/\" target=\"_blank\" aria-label=\"MOI Instagram\" rel=\"nofollow noopener\"><svg class=\"icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 17 16\">\n  <g fill=\"#fff\" 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